We want to start by thanking all of you for your continued partnership and trust in One Step. Since 2017, we’ve had the privilege of working alongside so many recovery residences and recovery programs — and that trust means everything to us. It’s exactly why we’ve spent the past year rebuilding One Step from the ground up!
We are so excited to unveil the new One Step to the community!
WHAT’S IMPROVED
Better Performance
Our new tech stack means noticeably faster load times and a smoother experience across the board.
A Fresh, Modern Design
The new interface is clean, intuitive, and built around how you actually work — no learning curve, just a better look and feel.
Latest Infrastructure and Tech
We re-built One Step from the ground up to take advantage of the latest and best infrastructure and technology
Better Mobile Experience for You and Residents/Clients
We spent a lot of time making sure the mobile experience for you and your clients is top notch!
WHAT’S NEW
New Features
- Clients can now pay rent & any fees directly inside the client app
- More customizable permissions and user roles
- Ability to build your own custom surveys
- Upgraded messaging with group messaging and 1:1 DMs
- Ability to send photos and files in messaging
- Ability to set up custom options for any selectable field in the system
- Faster payment processor setup
- Ability to have residents/clients pay a convenience fee for paying electronically
- Ability to charge and receive partial payments
- Improved location tracking for older Android devices
- Better mobile experience for staff, house managers and clients
- Full profile history — see every action taken in the app by clients and staff
- Client app now accessible from a desktop computer
- Clients can reset their own passwords to the app
- Easier onboarding of residents/clients to the app
Client/Resident App – Sneak Peek
One Step Software – Sneak Peak
WHAT’S NEXT
We have tripled our staff in the past few months and are prepared to provide you with the 1 on 1 support and training you need to make sure One Step is as valuable as possible to you and your program!
We will continue releasing new features every few weeks based on your requests and suggestions. Every new feature is inspired by suggestions from programs like yours!
If you are interested in checking out the new One Step, please book a time to chat so we can learn more about how we can help you and your program and so we can show you One Step 🙂
