Healthcare can be pretty complex, especially when the focus is on substance abuse. Supporting patients through recovery can be pretty complex. Treatment centers act like a complex machine with many parts working together seamlessly. The two major pieces of the puzzle are the clinical and residential staff. Although their jobs can be very different, they all want the same thing: to help patients recover.
But here’s the thing: for your recovery center staff to do their job well, they need to be able to communicate. Being able to keep everyone in the loop in an easy and secure way is the best way to ensure patients see success. That’s where One Step comes in. We’ve designed a software to help recovery center staff communicate better and get work done faster. Send messages, add important notes to patient files for people in other departments to see. And don’t worry about that patient information getting out, our platform is HIPAA-compliant. Everything is safe and private for your clients.
Of course, there are varying degrees of sensitivity surrounding PHI. So in One Step you’ll be able to pick and choose who sees what information. No longer does having a login to an account means you have free run of the system. Restrict access to everything from medications to basic notes or contact information. But our emphasis on smooth communication doesn’t stop there. Our patient app empowers staff to chat directly with outpatient clients and alumni. Foster a sense of community and enhance your patients’ experience.
Do you already use a complex system like KIPU, Best Notes, or Lightning Step but are still interested? One Step integrates seamlessly with these providers to give each of your teams what they need. Your clinical staff can update your EMR where the relevant information will automatically enter into One Step. From there your residential staff can view updated medications when drug testing. They could even view appointments with treatment staff to secure transportation. Your patients will benefit as well since all the information your program provides will be in their mobile app. We’re excited to show you what we can do!
So, if you’re ready to make communication at your treatment center better than ever, get in touch at info@onestepsoftware.com. Let’s take that next step together with One Step!