This interview mostly focused on Summit Estate’s response to COVID and how they were well prepared due to her step-son foreseeing the pandemic coming. While their live-in program mostly stayed the same thanks to the amount of square footage they have in their facility for social distancing, they had to make changes to their IOP. Technology like Zoom Health and One Step helped keep clients accountable and kept them in touch with their support system which is what Joan said was most important to recovery. Being able to stay in touch with people who understand your struggles is detrimental to sobriety and programs such as One Step/Zoom helped with that.
She also said that they will probably continue to offer the distance IOP program in the future because for those who have full time jobs and are continuing education, it’s a lot easier to check in with their recovery coaches.
Name of Interviewee: Joan Borsten
Full Name of Facility Interviewed: Summit Estate
Website of Facility: www.summitestate.com
Full Name of Facility Interviewed: Summit Estate
Website of Facility: www.summitestate.com