If your facility is not tracking outcomes it’s missing out on incredibly valuable information that can better your operations and patient experiences. As we continue to see the industry push towards value based care, outcomes will continue to be at the center of the conversation and required by payers and accreditation bureaus alike.
One Step has been at the forefront of the outcomes tracking conversation and has helped hundreds of organizations implement tracking and upgraded patient experiences into their facilities. In fact, facilities that use OneStep have consistently reported benefits and improvements to levels of care that were identified through our real time patient and aggregate outcomes collections. Some of these benefits have included more treatment day requests, valuable marketing data, and higher post-program engagement from alumni.
That being said, the benefits of using OneStep are ever growing and our product team is continually working on new features and updates that position OneStep as the market leader in outcomes tracking apps. Our client favorites include:
- Easy to Use HIPAA compliant App – One Step stands out amongst competitors with our easy to use mobile app that allows for clear lines of communication between clinicians and patients. Many competitors use multi-step processes for patient communication that confuse patients with too many login requests and not enough focus on the valuable conversations and surveys you wish to collect. One Step has solved this problem with our HIPAA compliant app that allows for one step communication with your patients. No need to worry about texting, calling, and updating e-mails simply message patients directly in-app and make survey requests on regular intervals to gather the data you need!
- Digital Scheduling- Keep attendance high at all of your facility events and make sure clients are maintaining program compliance. Our digital scheduling feature is the perfect tool to keep patients updated with events throughout the week and add group sessions, 1:1 therapy, and alumni events to their calendar. Clients are notified that an event was added to their calendar and automatic scheduling helps you keep track of recurring events. Event scheduling can be done for in person or virtual/telehealth sessions through our HIPAA compliant video chat.
- Automated Outcomes Collection and Improved Engagement- Post-program engagement is a major pain point in outcomes collection that our competitors are not solving with portal log-ins. Patients love using our app during treatment and continue their engagement post-program while using the app up to 6 times a day! This proven engagement allows you to reach alumni and ensure their attention when trying to collect post-program surveys and offer support. We know that contact information is often hard to keep updated with patient phone numbers and e-mails often changing after treatment. Our app easily solves that problem by always being available on patient devices.
If you’re considering an outcomes tracking tool for your organization our team would love to consult with you and see if One Step is the right fit for your needs. We pride ourselves on being a resource to the community and are always happy to provide guidance and best practices for your organization to thrive!